Privacy Policy
Effective Date : March 1, 2025
Eastern Medical Center (“we,” “our,” or “the Clinic”) values the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, and protect personal information.
1. Types of Personal Information Collected
We may collect the following personal information directly from patients through our website:
- Name, phone number, email address
- Health-related information (e.g., symptoms provided during appointment booking)
Additionally, we use an online appointment booking system, which may store some personal information.
Cookies & Tracking:
- We do not use Google Analytics, Facebook Pixel, or other tracking tools.
2. Purpose of Collecting Personal Information
We collect personal information for the following purposes:
- Appointment scheduling and management
- Responding to patient inquiries
- Marketing purposes
We do not use collected personal information for other commercial purposes.
3. Information Sharing Policy
- We do not share patients’ personal information with third parties.
- However, our appointment booking system (currently Setster) may store and process personal data. We encourage users to review Setster’s Privacy Policy for more details.
- We do not intentionally share collected information with external companies (e.g., Google, Facebook).
4. Data Protection Measures
- We take security measures to protect personal information on our website.
- However, we cannot guarantee 100% security in an online environment.
5. Patients’ Rights
Under PIPEDA, patients have the right to access their personal data and request corrections for inaccurate information. In certain cases, patients may also request data deletion.
To request access, corrections, or deletions of personal data, please contact us using the details below. We will review and respond to requests within a reasonable timeframe.
6. Contact Information
For questions regarding this Privacy Policy, please contact us:
Eastern Medical Center
Email: easternmedicalcent@gmail.com
This policy is subject to change, and updates will be posted on our website.